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Tracker Listen Only Coiled Tube Earpiece |
May 5, 2015 |
Reviewer:
Jim Cockrell from Mansfield, TX United States
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I recently purchased I received the Stinger Listen Only Ear hook Earpiece along with the Semi-Custom Ear mold. I was happy with those products except that I could not figure out how to install the ear mold with that earpiece. I tried unsuccessfully to contact customer service to obtain help with my issue. In my frustration, I wrote a review of my disappointment, and I immediately received an email from David W. Eames, President of Black Diamond Radio. Mr. Eames acknowledged that I had purchased an earpiece that was not designed to work with the Semi-Custom Ear mold, so he sent me the Tracker Listen Only Coiled Tube Earpiece at no additional cost, and insisted that I keep the Stinger Listen Only Ear hook Earpiece to use as a spare. I can only say that I wish all of corporate America would take note of Mr. Eames excellent customer service. I am now a loyal customer of Black Diamond Radio. Thank you.
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