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Dental offices stand out from other businesses. Patients’ dental health is at stake, and effective communication between dentists and their staff is critical not just to good customer service, but to patient well-being. Complicating matters, instead of sitting at a desk all day, dentists and their staff are constantly on the move through a labyrinth of exam rooms, labs, and more. That makes staff communication a serious challenge.
Day To Day Struggle
As a result, keeping operations efficient and effective is an ongoing struggle. Just keeping everyone on the same page throughout the day poses a continuous challenge, and poor staff communication inevitably worsens efficiency and good service.
While online chat technologies or public address (P.A.) systems work well in quiet, private, closed offices where everyone sits at their desk all day, they’re a poor fit for the controlled chaos of a dental practice.
What Alternatives Do You Have?
But what’s the alternative? Do receptionists, hygienists, or technicians have to yell out or wander around until they can find someone, potentially leaving the front desk unmanned or patients waiting and unattended?
The good news, this is a solvable problem. In-ear radio communication systems fit perfectly into the unique needs and constraints of dental offices and labs. They not only make operations more efficient, they also strengthen the underlying business to create a more prosperous, profitable enterprise better able to care for its valued patients.
The below PDF looks at the ways radio communication systems work and help dental practices to save thousands or tens of thousands of dollars, decrease employee turnover, and simply make the work day easier.
For dentist and dental offices there are a lot of benefits to using a two way radio communication system. "Lack of communication between dentists, staff members, and dental laboratory personnel may have a direct effect on the results achieved in dental practices.” - The Journal of the American Dental AssociationLearn More The below PDF highlights the benefits associated with two way radio [...]
Black Diamond Radio Introduces D240 Two Way Radio Aurora, Colorado – April 10, 2017 – Black Diamond Radio, a leading manufacturer and retailer of two-way radio products for dentists and dental offices, today announced the release of its brand new D240 Digital Communicator. The D240, which succeeds Black Diamond Radio’s best-selling CE240 two-way radio, has been [...]