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Excellent Service |
December 15, 2013 |
Reviewer:
James Jones from Bonaire , GA United States
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Ordered an mic/earpiece for my XTS 5000 and use it religiously. When I ordered this, the shipping showed 7-10 days. I was surprised to find it in the mailbox two days later.
I had a small problem with the mic being muffled after using it for approximately 6 months. I sent an email on a Sunday morning, making the company aware of my issue. I received an email from the president of the company within a couple of hours. On a Sunday!! I was completely surprised. I received a replacement that following Tuesday. With customer service like this, it really shows that they care about their customers and products. They have definitely won my future business!
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