Shipping and Returns
We are committed to getting you a product that suits your needs at a reasonable price. We also believe it is our responsibility to provide you enough information to make a good choice when you buy from us.
Any two way radio or earpiece you purchase from Black Diamond Radio/Custom Earpiece includes a 30 day return for refund policy. We refund only the price of the item, not the shipping charges, and we may require a 15% restocking fee. We believe that if you bought something from us you had a desired result. We want an opportunity to meet your expectations.
When you call 800.711.7317 the customer service representative will try to identify how we are not meeting your needs. Please try to help us help you. If a different product will better meet your needs we will pay shipping both ways for the swap. Any items that are to be returned should be in the original packaging.
Custom Molded products are handled differently. We're sorry, but we cannot offer a refund policy on custom molded products. We will however go out of our way to see they fit comfortably. Sometimes this requires some adjustments. The Customer Service Representative will give you detailed instructions on how to mark the piece and where to send it.
PPE Return Policy – We are unable to accept returns of PPE products. Both from the standpoint of safety and the fluid situation on pricing and availability it is impossible.
We are committed to you being pleased you did business with Custom Earpiece
- Today's Deal
- Earpieces By Radio/Connector
- M1 - All Motorola Radios w/2-Pin Connector - CLS1110, CLS1410, CP100, CP150, CP200, CP220, PR400
- M2 - All Motorola Visar 3.5mm Threaded Connector
- M3 - GP900, GP9000, HT1000, JT1000, MT2000, MTS2000, MT6000,
MTX838, MTX900, MTX900, MTX1000, MTX8000, MTX9000, MTX-LS,
XTS1500, XTS2000, XTS2500, XTS3000, XTS3500, XTS5000/5100/7700
- M4 - GP140, GP320, GP328, GP329, GP330, GP338, GP339,
GP340, GP360, GP380, GP600, GP640, GP650, GP680, GP1280,
MTP700, MTP850 Ex, MTP810 Ex
- M4 - HT750, HT1250, HT1250LS, HT1550, HT1550XLS
MTX850, MTX950, MTX960, MTX8250, MTX9250, PR860, PRO5150,
PRO5350, PRO5450, PRO5550, PRO5750, PRO7150, PRO7350,
PRO7450, PRO7550, PRO7750, PRO9150, PTX780
- M5 - EX500,EX600,GL2000, P328plus, GP338plus,
PTX760plus, GP344, GP388, PRO5150Elite
- M7 - MOTOTRBO,
APX6000, APX7000, XPR6300, XPR6500, XPR6350, XPR6550, XPR7000, XPR7550, DP3400,
DP3600, DP3401, DP3601, MTP850S, MTP850FUG
- M10 - Motorola Radios with single 2.5mm Connector - CLP-1010, CLP-1040, CLP-1060
- M11 - SL4000, SL4010, SL7550, SL7590, SL1K, SL300
- M12 - XPR3300, XPR3500, DP2000, DP2400, DP2600, DEP550, DEP570, MTP3250, Tetra MTP3100, Tetra MTP3200, Tetra MTP3250, XiR P6600, XiR P6608, XiR P6620, XiR P6628
- FRS - FRS/GMRS: All Talkabout,
Spirit GT, Spirit GT plus, 2.5mm connector
- MT1 - Nextel Falcon with Securing Screw
MTX7000, MTH500, MTH650, MTH800, MTP850
- NX - Nextel Falcon i205, i265, i275, i305, i315, i325, i355,
i530, i605, i710, i730, i736, i830, i836, i860, i930,
- Harris - Ma/Com
- Icom 2-Pin Right Angled w/Securing Screws
- iPhone / Smart Phone 3.5mm
- Vertex - Yaesu
- HYT / Hytera
- Earpiece Parts