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Guarantees
Unconditional 1-Year Equipment Warranty
 
Custom Earpiece/Black Diamond Radio warrants ALL of our products for one year from the date of purchase against ALL failures. If you break it, we'll replace it! We do not cover loss. You have to have something recognizable to return to us.
  • Earpieces have a date on the back of the PTT button, or on the cable above the connector. We warrant 15 months from the date on the product if we cannot positively identify when you purchased the product.
  • Radio Serial Numbers are recorded at the time they are shipped. The warranty extends 24 months from the date we ship the product.
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