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Great Products Greater Service |
June 12, 2019 |
| Reviewer:
Meg from Parkersburg, WV United States
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Winding Road Kennel is a boarding kennel that can accommodate 150 dogs and/or cats. We need to communicate with our kennel techs in a very noisy environment. These radios are the first products we have used that lasted more than a year, under very difficult service conditions: not only noise, but rambunctious dogs, bad weather, being dropped in water buckets, etc. The radios and earpieces hold their own against these challenging conditions.
The service from Black Diamond is even better than their products. We have returned items that worked (we just couldn't figure them out), we have called for help (mostly for advice) we have made additional orders. The service reps are terrific: patient, professional and above all helpful. They know their stuff and have never laughed at our ignorance. But they usually laugh at my jokes!
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4 stars 
